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Understanding the Challenge of Completing Condo Questionnaires in NYC

If you’re navigating the New York City real estate market as a potential condo buyer or owner looking to refinance, you’ve likely encountered a critical document—the condo questionnaire. This seemingly straightforward form significantly determines your loan eligibility and evaluates your building’s financial health and structural integrity. However, what might seem like a simple task often becomes complex and time-consuming.

The condo questionnaire has evolved over the years, becoming more intricate and exhaustive due to regulatory changes introduced by Fannie Mae and Freddie Mac, government-backed entities that play a vital role in the mortgage industry. These changes were prompted, in part, by the tragic Champlain Towers South collapse in Surfside, Florida, in July 2021, underscoring the importance of assessing a building’s structural soundness.

One might assume that filling out a questionnaire about the building would be a routine task. However, lenders and management companies find it a considerable challenge. On one hand, lenders and their representatives meticulously scrutinize the building’s financial and structural details, seeking comprehensive answers to safeguard against risky loans. On the other hand, management companies find these questions overly intrusive and sometimes need help to answer accurately. 

There is a fee associated with this – typically between $250-500 paid by the borrower/buyer. Make sure to get your lawyer and bank to work together so you only pay this fee once.

The Struggle: A Balancing Act

W. Patrick Connolly, a principal and chief risk and compliance officer, aptly describes the process as akin to “pulling teeth.” One major issue is the need for more comprehensive information provided. Some buildings respond with incomplete or inadequate details, causing delays and frustration for all parties involved.

Condo questionnaires can be dense and extensive, featuring up to 150 questions. Unfortunately, incomplete or erroneous responses necessitate repeated back-and-forths, further delaying the loan process. Sometimes, answers provide vague or ambiguous information, creating challenges in accurately evaluating the building’s condition.

Bottlenecks and Solutions

For self-managed buildings, delays can be exacerbated when the responsible board member is unavailable or unable to complete the questionnaire promptly. Effective methodologies are necessary to prevent these bottlenecks and ensure a smooth flow of information. Communication and delegation are key—ensuring that tasks can progress without specific individuals.

Though faced with the burden of completing these forms, management companies express their own challenges. The expanded scope of questions, particularly regarding structural soundness, can be daunting. Filling in the gaps requires meticulous research, sometimes causing delays. They suggest lenders utilize online resources to reduce the time spent obtaining answers.

Navigating the Maze: What You Should Know

If you’re buying or refinancing a condo in NYC, understanding the intricacies of condo questionnaires is crucial. It’s vital to recognize that not all management companies find this task easy, and delays can indeed occur. Stay proactive by communicating with your broker and monitoring the progress of the questionnaire to ensure a smooth loan application process.

Additionally, understanding your building’s financial health and structural condition is essential. Be prepared for potential delays and work closely with your management company to provide accurate and timely responses to lender inquiries. Remember, while the process may be challenging, it’s ultimately aimed at ensuring the safety and stability of your investment.

Key Takeaways: Navigating the Condo Questionnaire Landscape

Completing condo questionnaires in NYC is undoubtedly complex, requiring coordination, attention to detail, and patience from all parties involved. The evolving regulatory landscape and increased focus on structural integrity have heightened the importance of accurate and thorough responses. By being aware of the challenges and working collaboratively, potential condo buyers and owners can confidently navigate this process, securing their investment in a responsible and informed manner.

You can refer to informative articles on the NYC Department of Finance for further insights – or get in touch! We’d love to help out. PS – Condos also require a questionnaire, though that one is a bit different. Keep an eye out for a future post regarding Condo Questionnaires specifically!


If you’re interested in learning more about the buying process, download our free Buying Into Brooklyn Ebook. We share a ton of valuable resources to demystify the buying process and help you become a Brooklyn home-owner.

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